Refund Policy — Digital Marketing Services
This Refund Policy outlines the conditions under which payments made for digital marketing services are eligible for refunds. By using our services, you acknowledge and agree to this policy.
1. General Policy
We strive to deliver high-quality digital marketing services. As our work involves time, expertise, and resources, refunds are generally not provided once services have been initiated or completed, except as required by applicable law.
2. Eligibility for Refunds
- If services have not yet started and cancellation occurs within 3 business days of payment, you may be eligible for a partial or full refund, subject to administrative fees.
- Refund requests made after project commencement are evaluated based on the percentage of work completed.
- No refunds are issued for completed projects or services already delivered.
3. Non-Refundable Items
- Paid advertising budgets or media spends on third-party platforms (e.g., Google Ads, Meta Ads).
- Subscription-based services or digital products once accessed or used.
- Third-party software, licenses, or integrations purchased on behalf of the client.
4. Refund Process
To request a refund, contact us via the official communication channels listed on this website. Include payment details, project information, and the reason for your request. Eligible refunds will be processed within 7–14 business days after approval.
5. Dispute Resolution
Any disputes related to payments or refunds should first be addressed with our support team. If unresolved, the issue will be handled according to the governing law outlined in our Terms and Conditions.
6. Contact
For questions regarding this Refund Policy or to initiate a refund request, please reach out using the contact information provided on this website.